Key PointsA persistent "door ajar" warning light is frustrating owner whose doors room most certainly not ajar.The problem is many prevelant in the 2011-2013 Ford EdgeFord will try to clean the sensor but owners speak that"s only a temporary fix.

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The ever-present door ajar light


While it starts intermittently, the “door ajar” irradiate is coming on – and also staying top top – because that Ford owners, even when their doors are definitely closed. In time there is no amount of door slamming that can get that always-on, retina-burning, constant-reminder-of-your-decision-to-buy-a-Ford come shut off.

It’s most most likely an electrical concern related come the switch within the latch mechanism. While the door will mechanically latch, worries with the switch do the door appear to be open to the car’s Electronic regulate Unit (ECU).


Door Open? Closed? who Really to know at this point ∞

Edge owners have actually been complaining around it in document numbers, often recording 3 spots on the Trending Complaints perform on CarComplaints.com.

And as luck would have actually it, the difficulty usually doesn’t start happening until approximately 50,000 miles. Well past the car’s 3-year traditional warranty. That means owners have the right to expect come pay because that repairs.

Beyond the Dashboard ∞

While a warning light is annoying, the "door ajar" concern is much deeper that. If the car’s computer thinks the door is open, it could also:

Leave the interior dome lamp on which can lead to the battery draining overnight.Refuse to lock the doors once the vehicle is in motion. A safety worry for anyone, yet especially those owners v kids.The crucial fob won’t be able to lock the doors when you leave the auto parked. Hello, thieves!

"This is a large safety issue, and if mine wife"s car door go not remain locked throughout an accident or due to the fact that all the dome lamp come on as soon as trying to journey at night and also causes an accident. I will certainly sue Ford because that not having actually a reasonable recall. This is the biggest worry with the 2011 Ford Edge."

A Federal investigation ∞

By October 2016, the national Highway traffic Safety management (NHTSA) database got to 1,500 complaints, prompting the firm to open an investigation.

From David Woods of CarComplaints.com:

"In enhancement to the safety and security hazards brought about by the lights, owners say they have been forced to pay hundreds of dollars come fix problems those owners believe should be resolved under a Ford recall. However, one leaf owner stated she to be told by Ford the vehicles hadn"t to be recalled because there hadn"t been sufficient complaints.

Not sufficient complaints? first off, in what world? and also second, if it"s complaints they desire you can help with the here.

Finding a resolve ∞

Repairing the trouble can reportedly cost anywhere between $250 and $500 to fix, why together a big discrepancy? Well, the depends.

The "Cleaning" equipment ∞

Ford provided its dealers with an "Essential Special organization Tool (ESST)" because that the electrical switch within the door latch. The tool offers a mild electrical current to burn off any kind of junk ~ above the switch"s contacts. Mechanics will certainly then manually bike the door tumbler with one more tool from open up to closeup of the door (multiple times) and test the move contacts.and back to open.

The median bill for this process is roughly $250.

When That fails ∞

Most owner report the the cleaning company only functions for a while. Climate it"s back to the dealership.

At the point, they can give girlfriend the alternative to replace the totality module. That costs closer come $500.

If They say They Can"t Replicate the difficulty ∞

If the service technician at your neighborhood dealership states "they"ve never ever heard of this before" and also want to operation a diagnostics, my reference is to skip it. Point out the hundreds of complaints digital and, if castle still urge on diagnostics, bring it to an additional dealership.

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Technical business Bulletin (TSB 14-0011) ∞

On might 5th, 2014, Ford exit a Technical business Bulletin (TSB) pertained to the "door ajar" irradiate (NHTSA reference ID 10054930). That outlines the steps a service mechanic must go through and also how long it must take (under 2 hours on average).