Founded in the at an early stage 2000s, Redbox Automated retail LLC is an American and Canadian rental company offering movies at your designated kiosks, via on-demand streaming, and free Live TV.

You are watching: Can u return redbox movies to any redbox

Compared to their competitors, Redbox has a ‘return anywhere’ policy permitting customers come return your rentals to any Redbox kiosk, regardless of what kiosk the rental was initially picked increase from.

Given that some customers space not pleased through the service, the is not surprising the they would choose to learn much more about the refund policy and also process.

If friend are one of them, review on to discover what we have found out around Redbox refunds.

What Is Redbox’s Refund Policy?


Since Redbox is no transparent around its refund policy, it is hard to call in what cases the firm is ready to offer refunds.

The Redbox Transaction Terms and Conditions state that if you rent or purchase a defective on-demand content, girlfriend can gain a refund of the rental or acquisition price if a replacement with a non-defective contents is unavailable.

As for the rental or purchase of items in ~ a Redbox kiosk, the exact same Terms state the in the occasion of renting a defective item, you can acquire a instead of of the same or lesser value, though terms of Use state you will certainly be eligible because that a refund if together replacement is not available.

The regards to Use also state that Redbox’s total liability for any losses or damages will not exceed $10 or the quantity you to be charged, whichever is lesser.

How To obtain a Refund from Redbox on my Own?

As the Redbox refund request process is not clear, friend should contact their Customer support via:

Phone in ~ 1.866.REDBOX3 (1.866.733.2693)

Can You request a Refund Via

Yes / No







Yes (Live chat)


When you call Customer Service, make certain to describe in detail what the issue is. For example, the DVD girlfriend rented is scratched and unplayable, or you have actually been overcharged for items friend returned.

Make sure to administer details such as:

BarcodesRental/purchase time stampsKiosk location

Note the requesting a refund does no guarantee friend will get one even if you are approved. For much more details, examine the usual Issues v Redbox section below.

If you desire to release a Redbox reservation, monitor this page.

What Is the Time home window To request a Redbox Refund?

According to their FAQ page, Redbox does not refund dues older 보다 90 days.

How lengthy Will It take To receive My Redbox Refund?

If a refund is granted, the takes around five come seven business days because that the refund come be earlier in customer’s accounts, depending upon their gaue won institution.

Common issues With Redbox

According to resources such as Consumer Affairs or the Better company Bureau, Redbox customers report assorted issues, the most usual being:

Poor client serviceExcess charges due to the machine’s fail to scan went back itemsDefective DVDs or on-demand streaming issuesFailure come pay out refunds

Poor client Service

Many individuals complain about customer representatives not being willing to cooperate, denying customers your rights, and also hanging increase on them as soon as they insist on speaking to the manager.

Even if they decision to communicate with a client complaining about the service, state the the rental or purchase, or overcharges, the is no a guarantee the the client will acquire a refund.

Excess Charges as result of Machine’s fail To Scan went back Items

One that the most common problems is customers gift overcharged for overdue rentals in spite of returning items in ~ the shortest return window. it happens since Redbox equipments fail to scan the items, and also the service instantly charges for each extra day till the mistake is rectified.

Defective DVDs and On-Demand Streaming Issues

It is typical that items distributed from Redbox machines are scratched or otherwise defected, or the on-demand streaming experience interruptions, leading to customers’ i can not qualify to use the content they rented or purchased.

Failure to Pay the end Refunds

Even if the business agrees to offer you a refund, they tend to expand paying the out.

Request a Redbox Refund v


In case you want to spare you yourself the trouble of contacting customer Service and also requesting a refund on her own, you deserve to delegate the task to

Our app has automated all the procedures to make dealing with services such together Redbox walk seamlessly and also without unnecessary stress.

Open in your net browser and take the following steps:

Click Get Protected under Chargeback InstantlyEnter the details about your bank and the Redbox item you space requesting a refund forConfirm her request with a signature

Once the online assistant has received your request, us will get in touch with your gaue won institution and also dispute the Redbox charge. come strengthen your claim, we will forward you the relevant MasterCard and also VISA codes and also regulations. Us can also contact Redbox and also request a refund on her behalf.

Get Rid the the Redbox promotional Emails

If friend are having actually trouble with excessive promotional or spam emails native Redbox, us can aid you cut their flow to your inbox.

The Spam Collector functionality has been design to stop undesired emails from flooding our clients’ inboxes and exposing lock to perhaps harmful content.

Headaches end Redbox? No concerns With

In instance Redbox is offering you a difficult time and also denying your customer rights, you might need to method the matter more seriously and also take legal action. has actually been honored through the luigi M. Brown Award for Legal access by the American Bar Association. The world’s first robot lawyer can help you assert your legal civil liberties by filing a small claims lawsuit versus Redbox.

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